Full Course Packages (1 to 2 day courses)

ALL YOU NEED TO DELIVER A HIGH ENERGY TRAINING COURSE IN ONE COMPLETE COURSEWARE PACKAGE!

[icon name="check"  align="left" size="15"] Fully Editable and Customizable soft skills training Materials

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[icon name="unlock" size="18" color="#6bab13"] Own complete rights to edit, copy, and reuse the training materials. You can even brand it with your business logo and name.

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[icon name="trophy" size="18" color="#6bab13"] Access the latest training models and concepts that will get you proven success and measurable results.

[icon name="thumbs-up" size="18" color="#6bab13"] Use fun, hands-on activities, exercises and games that will ensure your participants are fully engaged.

 

COURSE MATERIALS AND COURSEWARE PACKAGES FEATURES :

  [icon name="pencil" size="18" color="#6bab13" ] Fully Editable and Customizable
  [icon name="pencil" size="18" color="#6bab13" ] Downloadable immediately
  [icon name="pencil" size="18" color="#6bab13" ] No restrictions, full freedom to use
  [icon name="pencil" size="18" color="#6bab13" ] Get original source files in MicroSoft Office format
  [icon name="pencil" size="18" color="#6bab13" ] Engaging, innovative content
  [icon name="pencil" size="18" color="#6bab13" ] Highly interactive activities, games, and exercises
  [icon name="pencil" size="18" color="#6bab13" ] Latest training models and concepts
  [icon name="pencil" size="18" color="#6bab13" ] Organized and structured design documents
  [icon name="pencil" size="18" color="#6bab13" ] Step by step comprehensive Trainer Guide
  [icon name="pencil" size="18" color="#6bab13" ] Engaging PowerPoint slide deck
  [icon name="pencil" size="18" color="#6bab13" ] High impact visuals
  [icon name="pencil" size="18" color="#6bab13" ] Print ready comprehensive Reference Workbook for participants
  [icon name="pencil" size="18" color="#6bab13" ] Specific job aids and useful forms to use back on the job (Selected training courses)
  [icon name="pencil" size="18" color="#6bab13" ] Assessment tools (Selected training courses)

 

Courses By Category:


Training materials and complete course package for administrative assistants

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

This two day interactive training workshop focuses on the most essential skills administrative assistants, secretaries and office managers need to successfully manage themselves... 

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Anger Management

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill... 

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Building High Performing Teams

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95

A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams... 

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business-etiquette

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career... 

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having-control-over-calls

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95

The main focus of this one day tailored training program is to help call center agents reduce their AHT - Average call handling time by equipping them with the required... 

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change matters-change management training program

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95
No matter if you are the boss or just a foot soldier, change affects everyone. In dealing with change, people must address their own thoughts, feeling and behaviors first to be able to go through a change.... 

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Coaching People For Better Performance

ico-spritesDuration: 2 Day

price tagPrice: $199.95  $179.95
In this two-day interactive training program, participants will learn a structured process that will enable them to systematically develop their people and unlock their potential to improve their performance.... 

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communication-training-course-material

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95

This one day high energy training program focuses on the basic foundational and most essential communication skills. It starts off with a fun and challenging exercise... 

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conflict resolution training package

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Conflict is inevitable, we've all had them and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others... 

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creative-problem-solving-training-course-material

ico-spritesDuration: 1.5 - 2 Days

price tagPrice: $199.95  $179.95

This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems... 

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Emotional Intelligence

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95

Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others... 

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call center customer service excellence training

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

This fun high energy two day call center customer excellence program combines the best in corporate training with the best in personal motivation.... 

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Retail-selling-skills-training-course-materials

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Many retail store sales agents may believe that focusing on sales and achieving sales targets will necessarily affect the level of customer service they provide. However... 

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Handling angry and difficult callers training course material courseware

ico-spritesDuration: 2 Days 

price tagPrice: $199.95  $179.95

It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge, particularly when the caller’s issue was not your fault... 

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leadership.jpg

ico-spritesDuration: 2 Days 

price tagPrice: $199.95  $179.95

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

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Marketing Essentials

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

This two-day training program aims to help you transition from thinking like a consumer to thinking more like a marketer. It takes a step by step approach to clearly outline the whole marketing process from... 

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Managing People

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor... 

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Negotiation skills training course package

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Negotiating is a part of everyday life. We negotiate in our work, with our friends, and even our family members. In this two day class, participants will learn what negotiation is... 

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College Instructor Orientationn

ico-spritesDuration: 1 Day 

price tagPrice: $199.95  $129.95
Making the move from industry to classroom is difficult for many new college instructors. Your day is not your own anymore - each moment is about focusing... 

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Passionate Retail Experts

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

This two day customer service training program is designed specifically for retail front line sales agents to equip them with the needed customer service excellence foundation... 

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Pathways to service excellence

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

The best learning experiences occur when you learn specific concepts, then practice them during the training and walk out with a solid technique you can apply the next day on the job. 

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Presenting with Impact- Presentation skills training program

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Standing up and reciting information while others passively listen and perhaps take notes is the common traditional presentation style that does not really work to teach, inspire, or motivate ...... 

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Professional Selling Skill

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Many sales people fall into the trap of talking too much. They just can't wait to tell customers all about the features or benefits their product/service will bring... 

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retails-sales-planing-and-forecating-training-material

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95
Do you want to increase your store's profitability?
Do you want to run your store more efficiently?
Do you want to stop firefighting and have more control over...  

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Sales ManagementTraining course

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential..... 

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Handling angry and difficult callers training course material courseware

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Your success as a field and distribution sales professional will ultimately depend on how efficiently and effectively you can manage your sales territory by building strong sales pipelines and advancing... 

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Training-course-material-and-courseware-package

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95

This workshop was designed to help support staff improve their performance in a competitive environment. Using a self-assessment tool, participants discovery their dominant communication style...  

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telephone debt collection

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95

This one day program is specifically designed for debt collection call center agents and credit department staff who deal with customers with outstanding or overdue debts. 

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time management training materials

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $179.95

This fun course equips participants with tools to get control of their time and increase their productivity. Using self-discovery and hands on activities, participants learn how to set achievable goals and better organize their time and resources...

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Train the trainer package

ico-spritesDuration: 2 Days 

price tagPrice: $199.95  $179.95

Ensuring that trainers are prepared for the task of delivering relevant and useful materials is important. Trainers that have taken the time to consider their own approaches... 

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Customer-service-training-material

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $179.95

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact... 

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Workplace Diversity & Inclusion Training

ico-spritesDuration: 2 Days

price tagPrice: $179.95  $149.95

Workplace Diversity & Inclusion Training provides participants with a thorough understanding of their role in creating and promoting a safe and welcoming work environment for colleagues and customers... 


NO TIME FOR YOUR AUDIENCE TO LEAVE FOR A FULL DAY TRAINING COURSE?  CONSIDER OUR ALL NEW AFFORDABLE MINI COURSES

If your employees can’t be gone for a full day, our half day Mini Courses solve the problem. These quick, compact, and effective courses are designed to deliver comprehensive half day sessions on specific topics, These courseware packages include skill practices you can customize to fit your training needs or integrate into your existing course materials.

Mini Course Packages


 

Affordable professionally designed customizable training materials

You do not need a huge training budget to develop your people. Every true leader knows that staff development is at the core of his/her job. Now, even with a low training budget you can afford to deliver affordable, professionally designed course materials and courseware packages.

 Comprehensive & well-structured training course design documents

Even if you are delivering training for the first time, our training materials will guide you step by step through each course. Our materials have an easy to follow format and instructions that explain all key points, models, and concepts. We also provide directions for all activities/exercises and debriefing instructions about which key points to stress in each activity/exercise. As a manager, it will be easy for you to take charge of developing your team and deliver the training course yourself or through a professional trainer. This is a very affordable solution that ensures maximum return on your training investment.

 TRAINING CONCEPTS AND MODELS THAT ACHIEVE MEASURABLE RESULTS

Our training course materials and courseware packages result from over 14 years of professional training design and delivery for some of the largest multi-national corporations in the world. Experienced instructional designers and senior trainers have researched and developed these training courses that have proven to be very popular with learners of all types and have consistently achieved measurable business results.

 REVIEW GAME: END YOUR TRAINING COURSE ON A HIGH NOTE!

Each of our full course packages includes a fun and competitive review exercise that tests participants’ retention of what they learned in the course. Add a prize for the winning team, and you will end each training course on a high note.

 BONUS ADDITIONAL ACTIVITIES FOR A MORE FUN TRAINING!

People learn better by doing activities than by listening to you talk. Our training materials and courseware packages are packed with activities and exercises. To help you make your training course even more hands-on, informative, and fun, each of our full course materials and courseware packages comes with a bonus activities folder: 22 additional activities, games and ice breakers. These bonus activities will help you extend and enrich your course, add more interaction, and provide more options for activities and exercises.